Payment Options for Residential Service

Payment Options for Residential Service

Charge Delivery (with approved credit):

This payment option is only available for Auto-Fill customers and Will-Call customers with an approved credit application.

  • Payment is due within 15 days of receipt of your bill.
  • Finance charges assessed after 30 days:  1.5% monthly (18% per year)
  • Payments accepted:  cash, check, money order, or Visa/Discover/Master Card credit cards
  • Charges can be automatically placed on credit cards with Credit Card Authorization Form.


Budget Plan (with approved credit):

You will receive a monthly statement at the beginning of each month.

  • Monthly payments will be calculated with the following June as a true-up month.
  • Customers wishing to continue in the Budget Plan in subsequent years will receive a new Budget Plan Agreement annually which will contain any change in monthly rate.  This new Budget Plan Agreement must be returned by June 30.
  • Budget Plan customers are automatically placed on and must remain on Auto-Fill.
  • Payment is due by the 20th of each month.  You will be removed from the Budget Plan program for late payment and a finance charge will be added to the outstanding balance.  Your account will then be on a Will-Call delivery status.
  • Non-propane purchases not included.

If you would like to choose this payment option, you must complete a credit application and a Budget Plan Agreement form.


Cash in Advance:

Customers are allowed to put cash on their account at any time to establish their own line of credit.  This is the only option for Will-Call customers, owning their own tank, who do not wish to open an account with NW Ohio Propane.  Pricing will be current market based pricing.

  • A minimum delivery quantity will apply.
  • No after-hours or weekend delivery for Cash in Advance or Will-Call customers using this option.
  • Will-Call accounts are required to request a refill when the tank reads approximate 30% and must allow up to 5 business days for delivery.
  • Money placed on your account is non-refundable and will be used for purchases from NW Ohio Propane only.


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Payment Options for Residential Service